Warranty
All ANTONA manufactured products are warranted for a period of one (1) year from date of delivery. See the Return Policy below for instructions on returning a product to us for warranty consideration. Be sure to have your original invoice, or the invoice number to reference your purchase.
Return Policy
You may return a product within 10 days after the date of delivery provided it is in condition to re-sell. Call Antona Corporation at the number above to obtain an RMA (Return Material Authorization) number before shipping any product back to us. Shipping cost to return a product, and the original ship-to charge will be at customer expense unless the item is in warranty and is not functioning properly.
Tax and Shipping
Sales tax will be added to orders within California - or include California resale certificate with order.
Shipping will be calculated and added to total. We ship within the USA by UPS ground, and internationally by DHL. Customer may specify shipping method but we can not bill to a customer account or any 3rd party. For international orders, be aware that shipping varies from $65.00US to over $100.00US depending upon destination address.
Terms and Conditions
First orders are normally shipped on a credit card from MasterCard/VISA/American Express. Optionally we can process a check for prepayment or, at Antona's option and approved credit, net fifteen (15) days from date of delivery. Open account orders to non rated companies are limited to a dollar amount of 2 times the previous purchase. For consideration of approved credit, please FAX or email your commercial credit information to us with your order.
Failure to pay within the time specified shall result in the forfeiture of any discounts provided to purchaser, and interest charge shall be added to the unpaid amount due.
On products we manufacture, there is no minimum order. A $50.00US minimum order applies when wire products or value-added products are ordered solely, otherwise a $5.00US handling fee applies.
Foreign orders require prepayment of order by check or credit card. If paid by a check which is not a U.S.A. based bank and/or not in US dollars, please add a $42.00US foreign bank processing charge. This amount is the sum charged us by the banks to transfer the funds. All prices are listed in US dollars (US$).
Legal Information
The products we sell are not suitable for any critical or life support functions. The non-ANTONA surplus equipment, components, parts and supplies we sell are sold AS IS, WHERE IS. We warrenty the items to be working when sold and the buyer may return any item(s) within a 10 day period, but not thereafter.
Customers may use our products in office or commerical applications where a failure of the our product does not precipitate other damages. We are solely responsible to replace or repair, as appropriate, any ANTONA equipment failing during the warrenty period of 1 year from purchase. Complete terms of sale and legal information is available in PDF format.
Right to Revise Policy
We reserve the right to modify this Policy at any time.
|